How AI in HR is Streamlining Business Operations
When human intelligence is supplemented by artificial intelligence (AI), great things can happen. A recent study has shown that human resource departments are among the most understaffed departments, with 57% of the HR staff reporting working beyond their capacity.
Automation and the use of AI in HR can be a great solution to alleviate this issue. Human resources perform a wide range of duties, from hiring and onboarding new employees to disbursing proper remuneration and benefits, maintaining positive employee engagement, refining employment termination and streamlining offboarding. They are also responsible for health, safety and legal compliance in the workplace, offering training and upskilling opportunities and disciplinary action when required.
AI tools for HR help streamline workflows, save time and money and offer improved employee engagement while strengthening the employer brand. To understand more about how artificial intelligence in HR is transforming the hiring and operational landscape, read our blog.
5 Ways AI in HR is Transforming the Workflow
1. Automating Time-Consuming Administrative Tasks
HR automation is not a new concept. For some time now, HR professionals have been automating their time-consuming, repetitive jobs. But how is it different with AI? AI can handle all low-value jobs, including processing leave requests, managing employee benefits, and answering common enquiries by staff members.
This allows HR to concentrate on high-value work and implement significant organisational changes. With fewer responsibilities, human resources staff can concentrate on mentoring, providing constructive criticism and building better employee engagement.
2. Streamlining Onboarding
AI tools for HR can greatly improve the new employee onboarding process. The onboarding process sets the tone for the employee's experience in the office and can help to build better employee engagement. Artificial intelligence will help identify which paperwork needs to be filled based on the job profile and can also help verify and validate the information provided. Automated background verification is more accurate and thorough and removes human bias.
AI in HR processes can help identify and facilitate employee training. For instance, if a new employee already knows C++ programming language, the AI tool will suggest that the new staff member opts for the PHP training instead.
During onboarding, AI tools will further streamline the process, by automatically sending onboarding packages to the new employee’s address, sending task reminders such as submitting documents, undergoing training or signing up for any company-wide tools and finally, automating the feedback process for both employees and managers.
3. Improving Recruitment and Hiring
One of the best uses of AI for recruitment is reducing the time and cost of hiring. AI-powered applicant tracking systems and hiring software have significantly improved the recruitment sector. A staggering 98.4% of Fortune 500 companies use Applicant Tracking Software (ATS) to streamline their hiring process. Small and medium-sized companies are also readily embracing AI tools for recruiting.
ATS can assist with CV analysis and filtering, candidate shortlisting, automating candidate interactions, maintaining the candidate pipeline, setting up meetings with interviewers and ultimately help with sending out rejection letters.
The AI-enabled ATS can store applicant data, and post jobs on multiple job sites and career platforms while using predictive analytics to understand the future performance of a potential employee.
AI tools for HR can also help to remove human prejudice and bias.
4. Efficient Employee Training
With the help of artificial intelligence in HR, companies can improve their employee training. When AI is used simultaneously with employee training software, it can offer individualised learning paths and support each employee to reach their greatest potential.
When you choose AI for recruitment, it can detect any skill gaps and customise training programs to meet the demands of each individual. HR professionals will therefore be able to quickly address skills gaps and offer opportunities to upskill and increase training.
5. Boosting Employee Retention
Predictive analytics and AI tools can effectively monitor employee performance. This can assist HR in boosting employee morale, offering opportunities to upskill and reducing employee attrition. AI tools can immediately alert HR professionals to any changes in employee behaviour and communication.
Real-time feedback and AI-enabled performance monitoring help to transform the conventional employee appraisal process. This includes immediate recognition of achievements leading to proper recognition and appreciation.
Conversely, if there is a sudden change in performance, constructive feedback and timely intervention can be extremely useful.
How To Choose The Right AI Tools for HR
- Capabilities: Do you want an all-encompassing HR tool or specialised tools such as ATS? Depending on the requirements of your business, choose the right AI tools for your HR.
- Data Security: When choosing AI tools, cybersecurity is a key consideration. AI tools need access to different business data to act effectively and efficiently; the chosen AI software must prioritise privacy and data protection.
- Support: It’s best to choose tools that offer exceptional customer service so that it becomes much easier for HR executives to use them.
Contact Elston HR for HR Training
AI in HR is revolutionising people management across the board, from recruitment to payroll management, compliance and employee engagement. Are you looking to empower your HR department and in turn, your entire workforce with bespoke training solutions?
Elston HR’s training modules on communication, emotional intelligence, unconscious bias, recruiting and inducting a new employee and more can prove to be instrumental in running a fair and high-efficiency workforce.
Get in touch with Elston HR today.