Top Benefits of Our Difficult Conversations Training for Managers Program
Our difficult conversations training for managers benefits your organisation in multiple ways, including the ability to:
Handle Urgent Matters Tactfully
The underlying importance of having difficult conversations training lies in its ability to begin and establish open conversations. To begin, managers must recognise that workplace issues or conflicts usually require immediate attention.
Very rarely resolving themselves, if issues are ignored, the affected individual may feel neglected and disrespected, leading to a build up of resentment towards the workplace. This ultimately leads to that employee disengaging from the team or resigning, which are both undesirable outcomes.
By tactfully addressing any pressing issues, all parties acknowledge their roles and responsibilities towards the issue and can safely arrive at a solution.
Resolve Issues Amicably
When managers have the necessary skills for difficult conversations at work, many workplace problems are resolved quickly and effectively. Our training on having difficult conversations can help managers effectively address concerns that disrupt the office environment.
They will learn how to listen effectively and frame difficult conversations in a positive and constructive manner. With the right training, they will be able to resolve conflicts amicably by finding common ground.
With Elston HR’s guidance, you can reduce employee dissatisfaction, disengagement and turnover, contributing to a healthier, more efficient workplace.
Build and Mend Relationships
Although having difficult work conversations means facing tense moods and acknowledging that there are problems, they often result in healthier interactions and a more robust team.
Elston HR’s training for difficult conversations includes the acknowledgment of employee well-being, ensuring that concerns or worries are answered. Your managers will learn how to facilitate a constructive dialogue without judgement, signalling to other employees that they are valued and respected. These factors show that the organisation is willing to engage in uncomfortable conversations to improve the working environment.
Boost Collaboration and Problem-Solving
By capitalising on our difficult conversations course, your management team will learn how to confront and collaborate in a positive way.
By encouraging problem-solving, your team will become more comfortable finding long-term solutions and discussing areas that may otherwise have been avoided.
This willingness to address and resolve tough conversations fosters a sense of transparency and openness in the workplace.
Promote Continuous Learning and Adaptation
An organisation should always embrace continuous learning and adapt to changing needs. It’s natural for individuals to avoid difficult conversations and confrontations, however, addressing complex issues encourages managers to challenge their biases and assumptions.
As teams learn how to openly engage in such challenging discussions, they broaden their perspectives and become more open and adaptable to change. Elston HR’s leadership training in difficult conversations is no different, supporting an environment where challenging conversations are seen as opportunities to grow and improve processes.
Facilitate Personal Development
Tough conversations can be demanding , but they often bring about openness to feedback. Our having difficult conversations course teaches managers how to deal with feedback more constructively. We employ an emotional feedback framework to help your team understand people’s reactions to feedback and reframe it more neutrally.
Being open and accepting about these difficult conversations within the workplace can help your team overcome their shyness, anxiety, self-doubt and other barriers to communication.
Why Choose Elston HR for Training on Difficult Conversations
Elston HR is a leading name in the human resource training industry. We offer a wide assortment of short, concise courses and workshops to help your company scale.
Our challenging conversations training workshop is designed to guide your management team into navigating tricky and uncomfortable conversations more comfortably, whether these be around conflicts, performance management, appraisals, and other related topics.
Partner with us today to leverage our expertise for personal and professional growth
!Here are some more reasons as to why you should partner with us:
Experienced Training Team
The professionals leading our critical conversations workshops are experienced and engaging, ensuring the objectives are relevant and interactive. They have successfully trained numerous managers representing multiple small, mid-sized and large organisations. Through role-play, interactive exercises and focused discussions, your managers are sure to take back an enriching workshop experience.
Customised Training Experience
No two organisations have the same issues, whether this be down to size, industry or internal processes. As a result, we customise the training sessions so that they are tailored specifically to your organisation’s needs and concerns.
This approach is more personal, helping your managers to better understand and relate to the overall training experience. All of our courses, including the challenging conversations training workshop, ensure the overall training outcomes are aligned with your organisation’s training and development goals.
Concise Curriculum
Elston HR’s difficult conversations at work training requires just 2.5 hours of your time. In that time, our trainers will ensure you receive maximum benefit. Covering a detailed curriculum of all the necessary topics, your managers will leave with a toolbox of new skills to successfully resolve challenges at work.
Using effective training exercises, Elston HR will help your managers develop a variety of skills, abilities and techniques to manage any workplace-challenging conversation, big or small.
Our bespoke training courses are sure to upskill your management team on a personal and professional level. Explore our full list of training courses by downloading our brochure!
